Privacy Policy
Last updated: March 2026
Introduction
EcoSave Home Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
EcoSave Home Solutions
70 Princeton St, North Chelmsford, MA 01863
Email: contact@ecosavehomesolutions.com
Phone: (978) 414-6499
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting a quote, scheduling a service, or contacting us.
- Service Information: Details about the services you request, your property, and your service history with us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Device Information: Information about the device you use to access our website, including device type, operating system, and unique device identifiers.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings. Types of cookies we use include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and fulfill your requests
- Send service-related communications, including appointment confirmations and follow-ups
- Send marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., payment processors, email services)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of EcoSave Home Solutions, our customers, or others
SMS / Text Messaging Terms
By providing your mobile phone number and opting in, you consent to receive service-related text messages from EcoSave Home Solutions. These messages may include:
- Appointment confirmations and reminders
- Service updates and follow-ups
- Promotional offers (if you opt in to marketing messages)
Opt-Out: You can opt out of text messages at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed.
Help: Reply HELP to any message for assistance, or contact us at (978) 414-6499 or contact@ecosavehomesolutions.com.
Message Frequency: Message frequency varies based on your service needs. Message and data rates may apply.
We never sell or share your mobile phone number with third parties for marketing purposes.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us at contact@ecosavehomesolutions.com or (978) 414-6499.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
EcoSave Home Solutions
70 Princeton St, North Chelmsford, MA 01863
Phone: (978) 414-6499
Email: contact@ecosavehomesolutions.com