Understand your options before you decide.
Start with the question on your mind. Get a short answer, then explore the details that matter for your home.
The short answer
A useful heating proposal should explain how the system fits your home, what the project includes and how the costs were estimated. These guides help you compare options and prepare questions without choosing equipment or sharing contact details first.
What would you like to understand?
Will a heat pump keep my home warm?
Understand winter heating capacity, backup heat and what to ask about the equipment.
Can I keep my furnace or boiler?
Compare an all-electric system with a heat pump that works alongside fuel-based heating.
What affects the project cost?
Separate installed price, incentives, financing and estimated running costs.
Which setup might fit my home?
Explore options for boiler homes, existing ducts, electric heat and central air.
Which Mass Save offers might apply?
Check current offers, eligibility considerations and installation-date requirements.
Where should I start with drafts or high bills?
Learn about a home energy assessment and the improvements it can help identify.
Which water heater fits my household?
Explore equipment options, available space and installation considerations.
Can EcoSave help in my town?
Find local information and contact the team to confirm availability for your service.
Make proposals easier to compare.
Before comparing the final price, check that each proposal answers the same practical questions.
- The problem: What comfort or equipment issue is the work intended to solve?
- The design: How were the heating and cooling needs established, and why does this equipment fit?
- The scope: What rooms, equipment, electrical work and related improvements are included or excluded?
- The winter plan: How does the system perform in cold weather, and is supplemental heat included?
- The money: Which costs are confirmed, which incentives are conditional and what assumptions support running-cost estimates?
- The handover: What operating instructions, warranty terms and service contacts will you receive?
Save or share the guide with anyone helping you make the decision. You can also print it from your browser.
Bring what you know. Ask about what you don’t.
Your existing system
Its type, fuel and any known problems. Photos of equipment labels can help identify it; you do not need to diagnose it yourself.
Your comfort priorities
Rooms that run hot or cold, noise, cooling needs and any plans to renovate or change how rooms are used.
Your questions and budget
Recent energy bills, timing constraints, financing questions and the tradeoffs you want a proposal to explain.
Need help with a current equipment problem? Call (978) 414-6499 to explain what is happening and confirm the appropriate service and availability.
Sources and further reading
Use these guides to prepare questions; equipment and costs need to be assessed for your home.
Your next step
Bring your questions. Start with your home.
Tell us what you want to improve and what you would like to understand. Send a request; your appointment is confirmed separately.

