KNOW THE TERMS. KEEP THE RECORDS.
Know what is covered, who provides it and how to get help.
Your handover checklistTwo different kinds of coverage.
The manufacturer’s terms apply to the specified products. Keep the product names, registration details and warranty documents.
Ask for the installation coverage, provider, term and exclusions in your written proposal.
Diagrams illustrate the distinction. Coverage depends on the products and agreement for your home.
YOUR HANDOVER FILE
Keep these together for the day you need to ask a question.
Your project, in writing.
Open a record to see what to keep.
Keep the agreed proposal and any approved changes together, so the final work is easy to refer to.
Keep the specified product names and colour details with your project records.
Keep the applicable product and workmanship terms. Confirm the provider, coverage period and exclusions.
Check the maintenance and registration requirements in your documents and keep any relevant confirmations.
Keep the contact details for a future question, along with your project address and handover records.
Ask the team to explain the applicable terms before you commit.
A QUESTION AFTER THE WORK?
Have your project address and warranty documents ready when you contact the EcoSave team.
